Video guest guide
Don’t describe the boiler. Show it.
HIOZ is built video-first: your walkthrough is the guide. Every section links to the exact moment where you explain it — so guests watch you, not read about you.
Build for free. No credit card required.
What is a video guest guide?
A video guest guide is a property guide where each topic — arrival, Wi-Fi, heating, appliances, checkout — is answered with a short video demonstration from the host, supported by written instructions. With HIOZ, all of it comes from one walkthrough recording: AI finds the topics, drafts the text and links every section to the right video moment.
Why video wins
Showing beats describing
“Turn the dial to the snowflake, then hold the small button” means nothing until you see it. Ten seconds of video replaces a paragraph nobody understands.
Faster for guests
Guests don’t read manuals; they scan for answers. Video sections labelled by topic get them from question to answer in seconds.
Works across languages
A demonstration is nearly universal — and HIOZ adds translated text and subtitles on top for complete clarity.
From one recording to a complete guide
The magic isn’t the video player — it’s what HIOZ does with your recording.
One walkthrough, not fifty clips
Record your property in one natural pass (or a few clips). No editing, no re-shoots per topic — HIOZ finds the topics for you.
Auto-segmented by topic
HIOZ splits your walkthrough into moments: heating at 2:41, Wi-Fi at 4:05, pool cover at 7:18 — each linked from its own guide section.
Written instructions included
Every video moment comes with AI-drafted text instructions, so guests can read, watch, or both.
Answers cite the video
When guests ask HIOZ a question, the answer includes a “watch this moment” link — your own explanation, on demand.
Section-level QR codes
Put a QR next to the appliance. Scanning it opens the exact video moment for that appliance, not the whole guide.
Ask HIOZ
How do I turn the heating on?
Watch heating instructions — 00:18
Related: digital guest guides and the AI guest concierge.
Frequently asked questions
What is a video guest guide?
A video guest guide is a digital guide for holiday rental guests built around video demonstrations rather than written descriptions. Guests tap a topic — heating, Wi-Fi, pool, checkout — and watch the host explain it, usually with translated text alongside.
Why is video better than a written house manual?
Appliances and quirks are visual: a demonstration removes ambiguity that text creates. Video is also faster for guests to consume, harder to misunderstand across languages, and shows exactly where things are in the property.
Do I need to edit my videos?
No. You record one natural walkthrough and HIOZ automatically transcribes it, splits it by topic and links each guide section to the right moment. There is no editing timeline.
What video quality do I need?
A modern phone in good light is perfect. Speak clearly and show what you describe — HIOZ transcodes and optimises everything for mobile playback automatically.
Can guests watch without good internet?
Videos stream in an optimised format, and every section also has text instructions, so even guests on poor connections get their answer.
Your walkthrough is the manual
Record once and every future guest gets video answers. Build your HIOZ free — no credit card required.
Build for free. No credit card required.