Contact
Talk to a human
We're a small team that reads every email. Pick the lane that fits and we'll get back to you quickly.
General enquiries
Product questions, feedback, partnerships — anything at all.
hello@hioz.studio →
Support
Already building a HIOZ and stuck? Include your account email and property name.
Email support →
HIOZ Enterprise
Managing 50, 100 or more properties? Custom allowances, onboarding and support.
Talk to us about Enterprise →
Before you write
How quickly do you reply?
Usually within one working day, often much faster during UK business hours.
Do you offer demos for property managers?
Yes — email us with your portfolio size and we’ll walk you through HIOZ on a call, or point you at the public Villa Marina demo if you’d rather explore alone.
I’m a guest with a question about my stay. Who do I contact?
Your host — their contact details are in your HIOZ guide, and Ask HIOZ can answer most stay questions instantly. HIOZ itself doesn’t manage bookings or properties.